Luxury Home Products Copper Sinks, the obvious choice.

 

Folks, please do your homework. Try and find contact information, warranty, etc. on some of the competition’s sites. Many hide their identity, do not show any warranty information and some only take checks. These issues should be red flags!

The blue text is taken from competitors websites. The black text is our comment.

  • Do not use abrasive materials or harsh chemicals on any of our products – these can harm the surface.

Not a problem at all on our sinks. There is no “surface” to harm. We have solid copper sinks, with no finish on the inside, merely a natural weathered patina.

  • Do not use abrasive materials or harsh chemicals on any of our products – these can harm the surface.

Harming a surface is not an issue with our sinks. Whatever you do to the sink will not permanently harm our sinks. The natural patina will indeed return in time and blend in with our original patina. 

  • Keep your basin and drain clean and dry by wiping it down periodically with a soft cloth.

Keep your basin dry? Are we still talking about a sink here? There are at least two companies who suggest wiping down the copper sink after each use. Can you say "High Maintenance"?

  • For extra protection, a product such as “Renaissance Wax” may be applied to the copper surface periodically.

 Wax a sink? Using wax eliminates the antibacterial properties of the sink! The competition clearly does not understand the natural properties of copper. We have been manufacturing copper long before most of these companies. There were only two of us online back in 1999. Now look at the dozens of newcomers!

  • Due to the variation in dimensions of our handcrafted basins (up to 1/2"), we do not supply templates. We recommend waiting to receive your actual bowl before making any cuts in the counter top.

 Should say… “Due to the poor workmanship”.  These are not one of a kind sinks. How is it p ossible that they can not make them all the same? Our custom sinks have a 1/16” tolerance. When we make more than one identical sink at a time, they are exactly alike. I have been in showrooms where the copper apron front sinks are out of square by 3/16" - almost a half an inch. What is seen is a huge gap on either side of the apron, between the sink and the cabinet. There is no way to fix that problem, you just have to live with the gap. Take at close look at the radius corners on most of the imported sinks. If you think the 1/2" variation in size is a problem, what do you tell the granite fabricator when the back corners of your sink have two radically different radii? I see this all the time. It looks very unprofessional in my opinion.

  • Do not use corrosives such as chlorine or concentrated vinegar on the copper sinks and/or abrasive cleaners or harsh chemicals. These may damage the finish of the copper sink.

Again, virtually nothing will harm the copper in our sink. The sink will naturally return to a similar patina as what we ship. Imagine a kitchen without vinegar. Come on folks, this is a "kitchen sink".

  • If an acidic product such as ketchup or lemon juice removes some of the patina, don’t worry. The patina will return over time.

 This is clearly a false statement. Copper will never age to the darkness of most of the sinks on the market. Nor will copper age in a uniform color as seen in most of the sinks on the market. This is why we only offer a natural weathered patina for the inside of our bowls which is varied in color and pattern.

  • Using a wax or a protective sealant will reduce the maintenance necessary to maintain the finish and delay the natural patina process.

 A protective sealant is good for the apron, but eliminates the antibacterial properties of copper inside the bowl. We apply a lacquer to all aprons to protect the finish of the apron.
 

  • We guarantee our products against defects in material or workmanship for 1 year.

 Imagine a one year warranty on a $3000 copper sink! (After a year, the defects in workmanship are the customers problem.)

  • You'll need to print it out, sign it, and send it back to us along with payment. At present we accept only payment by check.

Is the reason they don’t accept credit cards because they could be charged back in the event of a customer dissatisfaction? Are people so trusting that they would send a check across State lines with absolutely no recourse if the product is not what is expected?

  • Yes the surface is protected. All of our copper sinks are "patinated". This is a process applied under heat to the surface of the copper sink that protects it from the elements.

I would imagine this protection eliminates the antibacterial action of copper. You have to be in direct contact with the metal in order for the copper to kill bacteria.
 

  • Additionally, we cannot control the damage that is done to the patina through abuse.

 Please define abuse! Sounds like a great way to dodge a warranty issue. There is no way to damage our patina, even with intention!

 Can you believe people actually purchase these sinks? This is a well known copper sink manufacturer folks! No need to wipe our sinks down after each use!

  • If you are not completely satisfied, the piece can be returned for a full refund, except for any shipping costs to and from our workshop within 30 days after you receive your product. For us to process your refund the sink must be returned back to Mexico with insured shipping via courier only.

I saved the best for last. Can you imagine the cost, let alone the hassle, of shipping a sink back to Mexico? And did you read carefully, you have to pay shipping both ways!. Our guarantee says "If you are not thrilled with the quality, we buy it back, pay shipping both ways AND send you a check for $100 in consideration of your inconvenience.