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Call for
Pricing or to Order: Old fashioned
customer service! |
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I am honored to be
associated with such fine people. The following individuals are not only
remarkable professionals, but wonderful, loving and generous people.
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| President and Owner | Lisa Salerno, Assistant to the President | |
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Hello my name is Dino Rachiele. I created this business in late 1997, but a great deal of credit is owed to the fine employees and vendors that continue to make it such a remarkable success. Our business is strong, even in this sluggish economy. No doubt, this is because of our fine customer service. Thank you for taking the time to meet our fine group. I know of no other company with such knowledgeable, talented, and caring people. It is truly an honor to be associated with such fine people. |
Lisa has been with us since early in 2006. She is my assistant and not only keeps me organized, she has a keen business sense and has become very important in my life. She has been invaluable in many ways. Her ability to multitask is second to none. I have come to discuss all future plans with her, as her feedback has been critical in keeping Luxury Home Products successful. I have never met someone I can work with so effortlessly and with so many valuable business talents. I feel so fortunate! I can honestly say that I could not have been as successful in the past three years without her. | |
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| Becky Alderman, Customer Care/ Product Specialist |
Trish Long - Bookkeeper |
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Becky has an extensive background in the kitchen and bath business. She has a keen eye for design as well as a wealth of product and practical knowledge. She is well known and respected in our industry. Becky regularly receives "thank you emails" from customers - sighting her "Beyond the call of duty" activities. Becky is a follow-through person that you can count on! We are so glad to have her with us. Becky has a great sense of humor and a bubbly personality. If one of our customers has a problem, she makes it her own. It is rare to find this kind of true customer care any more!
12-08 update: I have to say
that Becky is a one in a million employee. She regularly goes beyond
expectations at the office. She has worked from home after hours and
always with a smile. She works as if she owns the business. It is so
rare to find an employee who puts the company first - before their own
self interest. Over the years, I have found that Becky does the same
with her customers. When a customer has a problem, Becky has a problem.
She truly is the embodiment of empathy. I don't know that I have ever
seen Becky without a happy smile on her face. What a joy to come to work
it is for me. |
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Within a short time of coming on board, we moved our office to a larger location. She and her "significant other" pitched in to help well into the evening. Trish
always has a smile and is so generous with her time and talents. Trish
is certainly a team player... and a valuable one at that! |
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Friends... please keep in touch with our website. We are totally revamping it to allow for more online shopping and better ease in navigating our site. We expect the first phase to be complete this month (June) |
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![]() My three children (Adam, Alba and Amber) |
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Elissa
Rachiele Lisa is my little sister, actually my "only sister". She contributes recipes and unique articles to our Luxury Home Magazine. She is now helping to put our products on the shopping cart for your convenience! Lisa used to own a company in Fairfield, CT. called Fairfield Secretarial Services. She has extensive computer skills and a great deal of talent. I am so glad I could talk her into working for us. |
![]() ![]() ![]() Jacob and his dad Joe, Chloe, Jacob and his mom Amber.
All four grandchildren Summer of 2009 |
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Hello
friends. Some of you may know that my Aunt Joan Tucci wrote an Italian
cookbook called Cucina & Famiglia. It was inspired by a movie my cousin,
Stanley Tucci, wrote and starred in, called Big Night. The main dish in
the movie, a favorite in my family, is called Timpano. I found a video
by Molto Mario that illustrates how Timpano is made. The cookbook is now
out of print, so this is as close as you can get to the recipe. I hope
you all enjoy!
Mario does not make it quite like we do, but it is fairly close and looks pretty good. The video is over a half hour long, so sit back and relax. Thank you for visiting us. Molto Mario Makes Timpano, just click the arrow in the middle of the image to start the video. |
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Your Personal Concierge
Staff
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Inquiries and Orders
1-888-880-9469 (International calls and local calls - 1-321-972-8940) Shop online here Address: 224 West Central Parkway, Suite 1012 Altamonte Springs, FL 32714
We will be moving to our
new location in September 2009. Remember, we offer our products at the lowest allowed pricing by the manufacturers. If you are purchasing online and find a lower price, you are likely buying from an unauthorized source and your warranty will be in jeopardy. We want to improve our service to you. If you have any suggestions, we listen. Please send an email. Click here. |
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Our product specialists set us
apart. They
will assist you with your decorative AND technical needs - kitchen or
bath; one room or an entire house. Let our experts assist in design and
selection of the perfect products to meet your needs. |
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