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We are celebrating over 10 years online. Our company actually began doing business online in October of 1997. Many Internet companies have come and gone over the years and we thrive for one reason only - our fine employees! I can't begin to tell you how terrific our staff is. They are dedicated beyond what anyone could pay them. Their first priority is always you! That is what makes us so special. Many companies talk about customer service, we live it. Each employee is trusted to make financial decisions regarding virtually any matter. They know they can make it right without calling to ask permission. Yes, we have had a few bungled orders, but I must say, the test is how they are taken care of. We spare no expense to do the right thing. My employees hear over and over... do the right thing without consideration of cost. Our rewards will come later. |
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I have been in the luxury kitchen and bath business since 1977 and formed my first company in early 1992. We then pioneered the kitchen and bath industry when our efforts were directed toward internet commerce in late 1997. We now promote and ship thousands of products to the world market via www.luxuryhomeproducts.com. I believe the secret to our success is not just providing premium products but the fact that we give our customers a complete package: quality, knowledge, convenience, rapport and continual support. Our product specialists assist with both the technical AND decorative needs of our customers, whether for a small space or an entire house! With over 30 years combined experience, they know plumbing, design and color. What's more, the unique relationships they develop with each client build a trust and confidence that continues long after a purchase has been made. You just can't find that anywhere! The Internet can be a cold experience. We have warmed it up with our concierge service. Just call and describe your project and our concierge staff will hunt down product for you and offer pricing and specifications. Our Mission Statement sums it all up: We subscribe to the belief that “doing the right thing” is not a lost art. Realizing our best approach to competition is through our exclusive product offering and exceptional customer service, we strive to offer a product and service, equivalent in value. Our fundamental goal then, is to maintain a high level of product knowledge and professional protocol which in turn communicates the utmost respect and consideration to our customers. I am so convinced that customer service is key that I offer my personal cell phone number, 407-496-3596, to our customers so they can call me directly if they have questions or other issues. I know of no other online company with such deep resources and customer care.
My company maintains
all required Federal, State and municipal licenses. If you would like
references from our vendors or past customers, please feel free to call us
toll free at 1-888-880-9469. |
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Your Personal Concierge
Staff
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Inquiries and Orders
1-888-880-9469 (International calls and local calls - 1-321-972-8940) Shop online here Address: 224 West Central Parkway, Suite 1012 Altamonte Springs, FL 32714
We will be moving to our
new location in September 2009. Remember, we offer our products at the lowest allowed pricing by the manufacturers. If you are purchasing online and find a lower price, you are likely buying from an unauthorized source and your warranty will be in jeopardy. We want to improve our service to you. If you have any suggestions, we listen. Please send an email. Click here. |
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Our product specialists set us
apart. They
will assist you with your decorative AND technical needs - kitchen or
bath; one room or an entire house. Let our experts assist in design and
selection of the perfect products to meet your needs. |
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