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Manufacturer

Warranty

Product Care & Maintenance

ALLIED BRASS Allied Brass warrants its product to be free of defects in  material & workmanship under normal service and use.

Feather dust or wipe with a soft cloth.

AMISH ROCKER All Amish Rockers come with a lifetime satisfaction guarantee excluding wear & tear. None
AQUADIS FAUCETS All Aquadis products are guaranteed for life against leaks or finishing defects. Clean with a soft, wet cloth only.
BARCLAY PRODUCTS Barclay Products are guaranteed against defects in material & workmanship. For ordinary cleaning, use nothing but a soft, clean cloth and mild dish detergent followed by a thorough clear-water rinse.  Wipe dry with a soft, clean cloth.
BATES & BATES Bates & Bates warrants their products against defects in workmanship, material, or operation, excluding wear & tear. Product Care Instructions
BLANCO SINKS Blanco America's Blanco Platinum Series features a limited lifetime warranty to be free of all manufacturing defects under normal use. Product Care Instructions
BLANCOSPEX AND COMPOSITE Blanco America's Blancospex/Blancomagnum sinks feature a limited 15 year warranty to be free of all manufacturing defects under normal use. The Silgranite sinks offer a limited lifetime warranty to be free of all manufacturing defects under normal use. Product Care Instructions
BLANCO FAUCETS Blanco America's kitchen & bar faucets feature a limited lifetime warranty on the ceramic cartridge, parts & finishes to the original consumer. Product Care Instructions
CALIFORNIA FAUCETS California Faucets carry a limited warranty to the original consumer to be free from defects in material & workmanship for 10 years. The ceramic disc cartridge & valves carry a lifetime warranty. Finishes are warranted not to tarnish for 10 years with the exception of PVD finishes which are lifetime. Uncoated brass and living finishes are excluded from warranty. Finish Care
CARLO FRATTINI Carlo Frattini offers a 7 year limited warranty on all taps.  Poor installation, poor water quality & abuse from abrasive products are not covered. Care & Cleaning Instructions
ELITE BATH INC. Elite Bath offers a lifetime limited warranty on the bronze basin body. Waxed & plated finishes are not warranted. The protective coating is warranted for 1 year. Product Maintenance
EVERPURE Everpure Drinking Water Systems are warranted to be free of defects for 1 year. Change filters as recommended
FRANZ VIEGNER Franz Viegner finishes are warranted for 7 years, mechanical components are warranted for 25 years. Cleaning & Care
GEMINI Gemini products are warranted to be free from defects in materials & workmanship for 10 years. Their finishes are not warranted. Maintenance
GERMAN SILVER SINK Warranty Maintenance
HAMAT Hamat guarantees their product to be free of defects in materials & workmanship for the life of the original purchaser. Maintenance
HARRINGTON BRASS Harrington Brass Works products are warranted to be free of defects in material & workmanship for 1 year. The Perma-Brass finish is lifetime, Polished Nickel & Polished Chrome carry a 5 year warranty. Satin Nickel, Custom and Special finishes carry a 1 year warranty. Living finishes are not warranted. The 2-handle cartridges have a lifetime warranty and the single handle cartridges have a 5 year warranty. Use water and a damp cloth to clean.
HARSA FIRECLAY Harsa fireclay products are warranted to be free of defects in material and workmanship for one year from date of installation. Care & Cleaning
HERBEAU CREATIONS Herbeau Creations warrants their product to be free of defects in materials & workmanship for 5 years. There is a lifetime warranty on all hand-painted decorations on china products. Polished nickel, old silver, satin nickel & gold finishes have a 2 year warranty. Solidbrass carries a lifetime warranty. There is no warranty on weathered copper & brass finishes. Cleaning & Maintenance
HIGH TECH HighTech offers a limited 1 year warranty to the original purchaser.

HighTech recommends the use of mild soap and water only to clean their products and a soft cloth to wipe dry.  Abrasives, detergents and acids may damage the finish and will void the finish warranty of the product.

ILMO STONE SINKS No warranty is offered as the sinks are made from a natural stone. Care & Cleaning
KINDRED SINKS FHP-Kindred USA sinks are guaranteed against defects in material & workmanship for the life of the original purchaser. Maintenance
LE BIJOU Le Bijou products are warranted against defects in material & workmanship for 1 year, excluding Gold or Platinum finished products. Care Instructions
LE BIJOU FIRECLAY SINKS Le Bijou products are warranted against defects in material & workmanship for 1 year, excluding Gold or Platinum finished products. Use mild cleaners such as Barkeepers Friend or Bon Ami - no abrasives!
LE BIJOU - ARVEX Le Bijou products are warranted against defects in material & workmanship for 1 year. Use any glass cleaner.
LE BIJOU ACCESSORIES Le Bijou products are warranted against defects in material & workmanship for 1 year, excluding Gold or Platinum finished products. Care Instructions
Luxury Home Products Copper Sinks If you are not thrilled with the quality, we buy it back and pay you $100 in consideration of your inconvenience. Vanity and coated sinks - use care not to use harsh cleaning materials or abrasives. Self healing interiors on our kitchen sinks require no special care at all.
MINA FAUCETS Mina offers a 10 year limited warranty against any manufacturing defects.  Normal wear not covered.

We suggest the use of a neutral soap, tepid water and a soft cloth.

MONTE CARLO CEILING FANS Monte Carlo carries a limited lifetime warranty on all models. Dust with a soft, dry cloth.
MOONLIGHT Contact Luxury Home Products with any problems 1-888-880-9469. Use just water and a soft towel.
MOUNTAIN PLUMBING PRODUCTS All Mountain products carry a lifetime warranty on all working parts. All special finishes have a 5 year warranty. The PVD brass and Xenoy colored finishes have a lifetime warranty. Chillers & heating tanks have a 1 year limited warranty.

Do not use harsh alkali or acid based detergents, abrasive polishes or scouring cleansers.  After use, please wipe your PVD coated product dry with a clean soft cloth.  To clean just wipe with a damp cloth and dry with a soft cloth.  If necessary regular Windex can be used.  To clean lacquer coated products follow the above steps of you can use a product from the Flitz Company called Polished Brass Protectant.

MR. SAUNA Sussman Lifestyle Group warrants Mr. Sauna units for 5 years on the heaters and 1 year on the labor with all units being shipped to the manufacturer for repair or replacement. Maintenance
MR. STEAM Sussman Lifestyle Group warrants Mr. Steam residential units for the lifetime of the original purchaser. Labor is warranted for 5 years with all product being shipped to the manufacturer for repair or replacement. All controls warranted for 1 year. Maintenance
NATURAL CORK Natural CORK Parquet tile & Floating Floor plank are warranted to be free from manufacturing defects for 10 years. Maintenance & Protection
OUERGLASS Ouerglass warrants their products to be free from manufacturers defects for 1 year. Maintenance
PETRASLATE No warranty offered.

Manufacturer suggest following TCA (Tile Council of America) care instructions.

RAMS GLEN Rams Glen offers a limited 2 year warranty on all stone tops and iron bases. Quarizz Fauxstone: Clean with liquid soap, common household cleaners or diluted bleach.  Avoid abrasive compounds.
RENAISSANCE GLASS Body Jet Set guarantees all products to be free of defects in materials & workmanship for life to the original purchaser. Frequently Asked Questions
SANTEC Santec offers a lifetime limited warranty against manufacturing defects & tarnish to the original purchaser on Polished Chrome and Orobrass. All other finishes have a 10 year warranty. Frequently Asked Questions
SIGN OF THE CRAB
(STROM PLUMBING)
Strom items are warranted to be free of manufacturing & mechanical defects for 5 years. The Supercoat finish is guaranteed for life to the original purchaser. Product Information
STONE FOREST Stone Forest offers a limited lifetime warranty to the original purchaser. Care & Maintenance - Stone Products
Care & Maintenance - Natural Vessels
Care & Maintenance - Bronze Products
Care & Maintenance - Copper & Stainless
Care & Maintenance - Bathtubs
THE TON JON COMPANY The Ton Jon Company warrants their mirrors to be free from defects in material & workmanship for 1 year. Light bulbs are excluded from warranty. When cleaning, unplug from outlet or turn mirror off.  Clean with any glass cleaner, no abrasives!
THE TON JON TRAVEL MIRROR The Ton Jon Company warrants the Nova Companion Lighted Travel Mirror to be free from defects in material & workmanship for 1 year. The light bulb is excluded from warranty. Care & Maintenance
VASSER VANITIES Bradco Imports warrants the original consumer purchaser that the Vasser Vanity products will be free from defects in material and workmanship under normal use for a period of 5 years from the date of purchase. Care & Cleaning - China & Fireclay
Care & Cleaning - Marble & Stone
Care & Cleaning - Wood Furniture
WARMATOWEL Sussman Lifestyle Group warrants Warmatowel products for 5 years against leaking and guarantees the finish and heating elements for 5 years. Maintenance
WATERMARK Watermark product has a lifetime warranty on valves and finishes with the exception of polished brass which has a 6 month warranty. Any porcelain, glass, wood or crystal is excluded from warranty. Product Information
WATERSTONE Waterstone products carry a limited lifetime guarantee against defects in material or workmanship. Wipe with a soft, damp cloth.
WATTS R/O SYSTEM Watts Pure Water warrants each product to be free from defects in material & workmanship for 1 year. Change filters as recommended.

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